For care organizations, their funders, and the families they serve

Your organization’s own care app, with your name on it.

One simple, secure place where the daughter, the nurse, the volunteer, and the person in the middle read the same page. Built for HIPAA-regulated care. Set up with you, alongside the tools you already use.

One 30-minute call. A working preview in your brand within 24 hours.

Family visits and walks with an aging parent while siblings coordinate care from different homes
A daughter three states away

Said carefully

  • Runs on AWS under our Business Associate Agreement with AWS.
  • Protected health information is encrypted in transit and at rest.
  • Access is scoped to your organization and to each person’s own community.
  • When AI drafts something on your behalf, such as an evening note or a lesson, a person on your team approves it first. Where an assistant answers general questions directly, it says so and never gives medical advice.
Read our security and privacy page

Your name on it

Every piece you choose carries your name.

Pick the pieces your community needs: check-ins, reminders, a shared family calendar, an evening note for families. Add a public resource page anyone can open by scanning a code or tapping a link. We set them up under your name: your logo, your colors, your words.

Families see your name and colors. Texts and emails go out under your name; we set that up together during onboarding.

It works alongside what you already use: text messages, email, a code to scan, and your website reach families today, with nothing to download. Staff single sign-on and any connection to your records system are scoped with your IT team during onboarding; no partner runs single sign-on today.

An older woman with her adult children, her granddaughter, and a program staff member in a bright community room

How the pieces fit

A Tuesday, five ways

An illustration of how the pieces fit together. Not a description of any customer or a promise of outcomes.

  1. 7:40 a.m.

    A daughter drops her father off at the center and types “rough night” into the drop-off note.

  2. 11:30 a.m.

    A home care manager sees three missed check-ins and sends a nurse instead of a guess.

  3. 1:20 p.m.

    A discharge nurse has four minutes. The man going home scans the code on his discharge sheet. The hospital’s own page of next steps, rides, and diet guides opens on his phone.

  4. 3:45 p.m.

    The readiness check flags one missing note. The director fixes it before pickup, while the aide who ran music hour still remembers.

  5. 6:10 p.m.

    The daughter reads a staff-approved note that ends “ask him about the birds.”

  6. Friday

    The director attaches the closeout file to the grant renewal without retyping a figure.

The pieces

What your staff and families actually use

Start with tools that already work: check-ins, reminders, a shared family calendar, an evening note for families. Add a public resource page people reach by scanning a code or tapping a link. Turn on only what your community needs. Everything runs under your name.

  • Your care app Care App

    One place where a daughter, a volunteer, and a nurse read the same check-ins, reminders, and shared calendar.

  • A public page anyone can read without logging in Care Wall

    Your videos, guides, and local resources on one page a neighbor can open from a code, a link, or your website.

  • Your team’s console Partner Portal

    Where your staff build check-ins and lessons, run the day, approve what AI drafted, and see what happened in plain reports.

  • Ways in without a download: scan a code or tap a link Care Codes

    A code on a flyer or a discharge sheet opens your page on any phone, with nothing to install.

  • Real people, live: coaching, games, company Mingle

    Live rooms where a volunteer hosts a game, a coach leads a call, or a family member joins from home.

  • AI that drafts, people who decide Companion

    Our AI drafts a lesson, an evening note, or a proposed change, and a person on your team approves it first.

Experiences

Example solutions

Build and author

Intelligence and method

Improve and grow

How we start

Days 1 to 90

The documented onboarding arc, stated as what we do together.

  1. Day one

    A working preview, in your brand

    After one 30-minute call, you have a working preview under your name, loaded with sample people and sample notes. No real health information is entered during the preview.

  2. Days 1 to 30

    Your brand, your guardrails

    We set up your logo, colors, and words, agree on the guardrails, and scope staff sign-on with your IT team.

  3. Days 31 to 60

    Your content becomes check-ins and lessons

    Your existing PDFs, videos, and FAQs become check-ins and lessons. They stay drafts until your reviewers approve them.

  4. Days 61 to 90

    Training, one program, then rollout

    We train your staff, start with one program as a soft launch, and roll out from there with our team beside you.

How it works

The science, and the AI’s manners

The science behind the warmth

Every check-in and reminder your app sends is shaped by carePhysics® (our method: ten evidence-based principles about how people stay engaged). It is a design lens, not a clinical claim. It is why a message feels like a hand on the shoulder, not one more notification.

Read the science behind it

AI that drafts, people who decide

Your team gets help writing, finding, and preparing. It comes from genusAI (our AI helpers that draft and propose; a person decides). A person on your team says yes before a drafted note or lesson goes out. Sensitive exchanges and real-time analysis run on models we train and host ourselves; general tasks use leading frontier models. Identifiers are removed or minimized in prompts wherever feasible.

How our AI helps, and where it stops

genUS, generation US

We are genus, all of us. In the midst of profound change, we stand with professionals, volunteers, families, and neighbors, and with the wisdom and experience they bring.

Imagine an older man living alone. His daughter checks in each morning. A local community center and a faith group coordinate support around him. He volunteers as a tutor for a child in another community.

Imagine a woman preparing for a breast exam. Her clinic’s own short videos and written answers are there the moment she needs them, for the questions she would rather not ask aloud.

Imagine a day center where families get short lessons and staff-reviewed daily summaries. The day’s observations become a note they can use at the kitchen table tonight.

Family walking through a forest trail

Ready when you are

See your care app, in your brand, before anyone signs anything.

Book a 30-minute call. We set up a working preview under your name, with sample people and sample notes, so a scheduler, a nurse, and a family member can try real workflows before you decide anything.