Connected care, built around people
Your community. Your own branded care app.
Bring families, care teams, volunteers, and community partners closer together—with useful updates, shared experiences, and help when it matters. We build with you around your mission and the people you serve.
Your brand. A working preview in 24 hours.
Start with a 30-minute conversation. A standard branded preview follows within 24 hours of agreeing on the initial scope.
A photo, a story, a familiar face. Give family and the care team something meaningful to connect around.
Everyday connections
Connection grows through moments that feel useful, familiar, and worth sharing. Build an experience that has a place in people’s everyday lives.
A useful update. An answer to a question. A clearer sense of what happened today and what to ask about next.
A family photo, a favorite story, a game, or a conversation. Everyday moments give people something to enjoy together.
A shared calendar, an organization’s guide, or a community resource can help someone see where they can take part.
A circle of care
An ordinary moment can give people something meaningful to share. Imagine a day-center participant named Sam, the people spending time with him, and his daughter joining the conversation from home.
An illustration of how the pieces fit together. Not a description of any customer or a promise of outcomes.
During an activity with a volunteer, Sam talks about the birds he used to watch with his daughter. He wants to tell her about the afternoon.
A team member records the observation. It gives the reviewer something specific to include in a draft family update.
An authorized staff member checks the details and audience before sharing the family summary. The note invites his daughter to ask about the birds.
When they talk, she has a place to begin: “Tell me about the birds, Dad.” Sam has a story to share, and she has a way to take part.
The value is in the conversation that follows. The same design question guides the wider circle: what would help this person and the people supporting them connect?
Health-system and home-care teams, families, volunteers, community organizations, and their partners each bring something different. Explore how your part can connect with the people around you.
Help in the moment
Technology earns its place when it helps someone do something that matters. genusAI helps prepare, organize, and explain within the Genus experience.
Dictate an observation or turn a rough message into a clearer draft. Check the details and choose what to share.
Find a relevant resource, prepare a call recap from an approved transcript, or explore a suggestion. Keep the next decision with the person responsible.
Bring selected observations together to look for a recurring question or a change in participation. Use the insight to guide a closer look.
Assistance depends on the enabled workflow and your role. AI suggestions need human judgment; private information stays within its approved audience.
See how genusAI helpsYour community
Your organization’s care, in your own app. Bring your people, knowledge, and chosen services together under the name families already know. Your brand gives a useful experience a familiar home.
Start with the connections that matter to your community: family communication, shared activities, helpful resources, or support between visits. Choose the parts of the Genus ecosystem that fit your mission.
Public resources can open from a link, QR code, or your website without an app download. Staff sign-on and connections to a health system or records system are scoped with your IT team; they are not assumed to be in place.
Messages, shared calendars, photos, and check-ins bring useful parts of daily life into one place, with access based on each person’s role.
Share your organization’s videos, guides, and public resources through a page people can open from a link or code.
Prepare content, review drafted updates, coordinate supported activities, and look at participation in your programs.
A code on a flyer or a handout opens a public resource page without an app download.
Live rooms bring people together for conversations, coaching, shared activities, and games.
Prepare a draft, find a resource, or make sense of selected information. People check the work and choose the next step.
Experiences
Example solutions
Build and author
Intelligence and method
Improve and grow
Thoughtful design
carePhysics brings research-informed principles of engagement, communication, and community into the design of a care experience. It helps us ask what could make an interaction useful, respectful, and worth returning to.
Explore the carePhysics approachFrontline experience, your organization’s mission, and the preferences of the people you serve shape the details. Start with a useful experience, listen to the people using it, and improve it together.
See how we approach engagementConnection with clear boundaries
Start a conversation
Start with one connection that matters. We help you bring it to life, learn from the people using it, and grow the experience with your community.
Your knowledge, your team, and the people you serve shape what comes next. Begin with a standard branded working preview, using sample people and notes so your team can try the experience. Then plan the next step together.
30 minutes. No obligation. A useful next step.
