Observations. Evidence. Ideas.

News & Insights

News, observations, and practical ideas for people who support care. Explore what is changing and what it means for your community.

Explore the research behind our work

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ThemesThe ideas an article explores

An article can belong to more than one theme. Explore what each covers and why we write about it.

Caregiving & family life: The everyday experience of giving and receiving care: family relationships, changing roles, practical support, and time for yourself. We explore what helps care fit into a full life.
Community & belonging: Friendship, shared purpose, creativity, volunteering, and welcoming places to gather. We explore how people feel known, contribute in ways they choose, and enjoy life together, and what makes participation possible.
Care teams & transitions Selected: Communication, shared care plans, and changes between home, hospital, and community support. We explore what helps people stay informed and involved as care needs change.
Leadership & operations: Supporting staff, listening to participants, coordinating programs, and sustaining services. We explore the everyday decisions that help organizations serve people well.
Technology & responsible AI: Digital tools, accessibility, privacy, and thoughtful uses of AI. We explore where technology can help, with human relationships, choice, and judgment guiding its use.
Policy & industry change: Changes in care policy, funding, research, and service delivery. We consider what these developments could mean for people, families, and the organizations supporting them.

SettingsCommunities and organizations

Find articles relevant to a community, care setting, or organization. These options include people and partners as well as places:

Families, caregivers, and volunteers
Funders and foundations
Community centers and day programs
Care agencies and community partners
Health systems, providers, payors, and partners
Device and technology companies
Developers and product builders

Reader rolesThe perspective you want to explore

Choose a perspective that interests you. You can read from any role:

Caregiver
Volunteer
Frontline staff
Program manager
Executive / CEO

Article typesThe kind of reading you are looking for

Industry news: Developments and findings from across care and community life.
genus perspective: Our interpretation of evidence, observations, and ideas.
Practical guide: Steps or suggestions you can put into practice.
Company update: News about genus and our work.

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Matching articles

3 articles

genus perspectiveReference date · December 1, 2023

After the referral, what happened?

A 2023 CMS evaluation raises a useful question for care teams: did a referral lead to support the person could actually use? Our perspective on practical follow-through, clear responsibility, and knowing when a service is out of reach.

Health systems, providers, payors, and partners
Care agencies and community partners
Community centers and day programs

genus perspectiveReference date · November 1, 2023

Going home with a clear next step

Leaving hospital brings a plan into the practical conditions of home. A 2023 CMS reminder and AHRQ’s established discharge guidance prompt us to ask whether people know what happens next, who is involved and where to take a question.

Health systems, providers, payors, and partners
Care agencies and community partners
Families, caregivers, and volunteers

genus perspectiveReference date · October 1, 2023

What the next person needs to know

A useful handover helps the next person continue support with context and a chance to ask questions. AHRQ’s 2023 teamwork guidance prompts a closer look at everyday transitions between staff, services and the people receiving care.

Community centers and day programs
Care agencies and community partners
Health systems, providers, payors, and partners